Fossiland

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

Note on brokered goods: We voluntarily grant you this right of withdrawal for all goods offered in our store – even for those that are brokered in the name and for the account of private third parties.

To exercise the right of withdrawal, you must inform us (Fossiland) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired to:

Fossiland
Dipl.-Geol. Christoph Leins
Independent expert for fossils
Alte Straße 5/1
72074 Tübingen
Germany
E-Mail: info@fossiland.com

Note for returns from non-EU countries (e.g. USA, Switzerland, UK):
When returning goods from countries outside the European Union, the buyer is obliged to clearly mark the shipment as ‘Return Goods’ and attach the corresponding customs documents to the outside of the package. This serves to avoid the incorrect levying of import duties (customs duty and import VAT) upon re-importation. If import duties are nevertheless incurred due to an incorrect declaration by the buyer, we reserve the right to offset these costs against the purchase price to be refunded.

Consequences of withdrawal
If you withdraw from this contract, all payments we (or, in the case of brokered goods, the respective seller) have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), will be refunded to you immediately and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.

This refund will be made using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise; in no event will you be charged for this refund. We may withhold the refund until we (or the third-party seller) have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract to the return address provided during the processing. The deadline is met if you send the goods before the period of fourteen days has expired.

Return costs
You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.